At A.S Solution, we aim to provide high-quality products and reliable service. Because most of our products are customized and made according to customer requirements, refunds are only available under specific conditions.
A refund may be considered in the following situations:
The product received is damaged or defective.
The product delivered is different from the confirmed order.
The order could not be completed due to an issue from our side.
Refunds will not be provided in the following cases:
Errors in details provided by the customer (name, ID number, design, spelling, etc.).
Change of mind after production has started.
Delay caused by third-party courier services.
Minor color variations due to printing or screen display differences.
If you believe you are eligible for a refund:
Contact us within 48 hours of receiving the product.
Provide clear photos or videos of the issue.
Include your order details and contact information.
Our team will review the request and respond within a reasonable time.
If the refund request is approved:
Refunds will be processed using the original payment method or through another agreed method.
Processing time may take 5–10 business days, depending on the payment provider.
For refund-related queries, contact us:
A.S Solution
Email: info@assolution.in
Phone: +91 8439124908
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